Terms of Service

By using our website and services, you agree to be bound by the following terms and conditions (the “Terms”). These Terms apply to all visitors, users, and others who access or use the website.

Order Processing and Fulfillment

We do our best to process and fulfill orders in a timely manner. However, we cannot guarantee the availability of every item and reserve the right to cancel an order for any reason, including but not limited to, unavailability, errors in listing or pricing, or errors in your order.

Payment

We accept payment by major credit cards and PayPal. By submitting your payment information, you represent and warrant that you have the authority to use the payment method you have provided.

Product Description

We make every effort to accurately describe and display the products offered on our website. However, we do not guarantee that the descriptions, images, or any other content available on our website are accurate, complete, reliable, or error-free.

Returns and Refunds

Our return and refund policy can be found on our Refund Policy page. By placing an order, you agree to be bound by the terms of our return and refund policy.

Shipping

Our shipping policy can be found on our Shipping Policy page. By placing an order, you agree to be bound by the terms of our shipping policy.

Intellectual Property

The content on our website, including but not limited to, text, images, logos, and software, is the property of The Environmental Factor Inc. or its licensors and is protected by intellectual property laws. You may not use this content for any commercial purpose without the express written consent of The Environmental Factor Inc.

Warranty Disclaimer

The products and services offered on our website are provided “as is” and without warranty of any kind, express or implied. We do not guarantee that the products or services will meet your requirements or that the operation of our website will be uninterrupted or error-free.

Limitation of Liability

In no event will The Environmental Factor Inc. be liable for any damages, including but not limited to, direct, indirect, incidental, special, or consequential damages, arising from the use or inability to use our website or products or services offered through it.

Applicable Law

These Terms shall be governed by and construed in accordance with the laws of the Ajax, ON, Canada, without giving effect to any principles of conflicts of law.

Changes to Terms of Service

We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this page, and we will take reasonable steps to notify our customers of any material changes.

Contact Us

If you have any questions or concerns regarding our Terms of Service, please contact us at orders@environmentalfactor.com or 905-686-9909.